Privacy Policy

Welcome to our Privacy Policy. Your privacy is critically important to us. This document outlines how we collect, use, and protect your personal information when you use our services, including our integrations with Meta platforms like WhatsApp.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account or interact with our platform.
• Communicate with us via third-party messaging platforms (e.g., WhatsApp).
• Request customer support or send us inquiries.

This information may include your name, phone number, email address, and the contents of your messages.

2. How We Use Your Information

The information we collect is used in the following ways:

• To provide, operate, and maintain our services.
• To improve, personalize, and expand our platform.
• To communicate with you, including responding to your WhatsApp messages and customer service inquiries.
• To send you updates, alerts, and other administrative information.

3. Information Sharing and Disclosure

We do not share your personal information with third parties except in the following cases:

• With vendors and service providers who need access to such information to carry out work on our behalf.
• To comply with legal obligations.
• To protect and defend our rights and property.

4. Third-Party Services (e.g., WhatsApp)

When you interact with us via WhatsApp or other Meta services, please note that those platforms have their own privacy policies. We are not responsible for the privacy practices of Meta or WhatsApp. We encourage you to review their respective privacy policies.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6. Your Data Privacy Rights

Depending on your location, you may have rights under applicable data protection laws. These may include the right to access, update, or delete the information we have on you. If you wish to exercise any of these rights, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@bookikeke.com.